Customer Testimonials & Reviews

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22 Reviews | Leave a Review

Vicky, Thank you so much for taking the time to work with us!! We appreciate the great service and the advice.…. Joe & Vicki

Joe & Vicki Mills, Owensboro, KY

Thank you, Lynne - as usual, tremendous service from Insurance Zone! All the best - Marty

Martin Ahlijanian

Angela, your follow up is outstanding. Thank you for your assistance. Joe
Joseph Mustachio, Santa Rosa Beach

I appreciate the time you take to explain the details. You certainly have a gift of customer service. You also are a brilliant marketer.

God bless all of you and thanks so much!!!

Julie Porterfield, EC Children's Advocacy Center

I just want to let you know that I'm in receipt of the checks from the insurance carrier. I certainly appreciate all your help and really appreciate your customer service.

David Storm, Panama City Beach

We're saying goodbye to Florida for now. It's been wonderful and so has your company. I appreciate all of your help over the years.

John Raybutn, Keller, Texas

Melissa is great to work with and she's always quick to get back with me.

Dave Chapman, Santa Rosa Beach

Wanted to take this opportunity to say what a pleasure it is to have you as our insurance agent. As we have just gone through the process of the annual renewal of our six policies, I am reminded of how easy it was, the great products you selected for us with such reasonable and stable premiums, and your excellent staff which has facilitated the entire process.

Susan Bradley, in particular, has been excellent to work with, and has been so professional, thorough and prompt to respond to any questions or needs I have had.

We look forward to a continued and long relationship and thank you again for all your assistance. Phil

Phil Walton, Seacrest (30A) FL

Thank you for all of your help, Susan.

We appreciate everything you do.

Jane Giannoulas, San Diego, CA

Good morning Joe!
Just wanted to let you & Lea know that Michelle Mosscrop provided me outstanding service in securing & binding an insurance policy for me yesterday. Appreciated her efforts!!

Greg Schmitt, Santa Rosa Beach

Your team has been more attentive than any agent I have ever worked with and I have only just begun to be begin our business relationship with Insurance Zone. So I thank you for the attention detail. There is a reason Insurance Zone is voted "Destin's Best"!

Dr. Mike O'Donnell, Santa Rosa Beach

You guys are so customer-friendly. Reminds me of my customer service shop of a few years ago (pre-retirement). Keep up the very good work. Mike

Mike Mitchell, Franklin, TN

Hi Michelle, Thanks very much for your and Vicki's help! You were both very efficient and accommodating. I'm not surprised that people around here recommend Insurance Zone so highly!

Terry and Jessica, Miramar Beach, FL

I just called to make a payment on my homeowners' policy and had the absolute BEST customer service from Angela. That girl needs a raise! Love my agency!

Sarah Stein, Santa Rosa Beach, FL

Hi Lea,

Just a personal note of thanks for the GREAT work that Amanda Roberts conducts for your group.

Kudos to Amanda! Joe

Joe Manion, Sandestin

We should let you know that we appreciate how well you do your work! The heads-ups and you keeping an eye on things gives us some peace of mind at least for insurance matters!

Rob Hamblen, Destin FL

I love how fast and efficient you guys are, the number one reason I refer any owner looking for coverage for their newly acquired carts to you guys! Let me know if there’s anything I can ever do for you!

Kylie Wilson, Sandestin Owners Association, Sandestin Owners Association

I am really digg’n you all. This is great customer service and I am truly appreciative. Thank you!

Ike Brown, Anniston, AL

The IZ staff is exceptional! Especially Sarah at the front desk! I would recommend the agency to anyone needing insurance!

Nicholas Patronis, Santa Rosa Beach , FL

Every time I need to contact IZ for my insurance needs they are always on top of it! I will always come to them for my insurance needs!

Adrian Bears, Miramar Beach, FL

Thanks for everything!!! My experience with you and your coworkers was nothing less than superior - sensitive to our needs, friendly and professional. Looking forward to working with you again.

Ken Wood, Santa Rosa Beach , FL